West Mersea Essex

Some FAQs

Please view our list of frequently asked questions (FAQ). If your query is not answered here, please call us on 01245 377118.

A physiotherapist has a degree usually a BSc.Hons. It is important to verify their registration on the health and care professional council website.

Visit: www.hcpc-uk.org

Ideally you should go on the chartered society of physiotherapy website and look at find a physio.

Visit: www.csp.org.uk

The answer to this is yes you can see anyone of us without a GP referral we take a full history on that initial assessment. We are happy to liaise direct with your GP when you provide the details. After assessment we can provide a assessment letter which will be sent or emailed to your GP practice.

Seeing a private physiotherapist gives you faster access, usually you were seen within days. Treatment sessions can continue and you are not limited to a certain amount. The appointment is usually a one-to-one appointment and you have seen longer, a personalised service is given. The treatment session tends to be in depth and you are given holistic care. The treatments also are flexible and vary in options. Treatment options tend to be hands-on rather than just an exercise sheet given to you. Follow-ups are also easier as you were given a follow-up which is convenient to yourself rather than put into a specific treatment slot. The added benefit of seeing someone privately is you will see a specialist within that medical field or medical condition.

Any clinical letters, medical reports, X-ray or scan results that are related to your condition.  Please ensure you are appropriately dressed. The physiotherapist may need to see a specific joint, limb or may need to examine your chest area.Any clinical letters, medical reports, X-ray or scan results that are related to your condition. Please ensure you are appropriately dressed. The physiotherapist may need to see a specific joint, limb or may need to examine your chest area.%MCEPASTEBIN%

All our assessments and treatment sessions are carried out in the privacy of your own home. Having a home visit removes a lot of the problems associated with clinic appointments:

  • Removes the risk of delay to your appointment or missing it by traffic or transport delays.
  • You do not need to find a parking space.
  • It removes the loss of work time or travel time as you are seen at a time to suit you and your family.
  • The most important reason is we can provide functional rehab in your home. We set up exercises you can carry out at home with targeted goals giving you the best outcome measures.

All the physiotherapists are chartered and state registered with the Chartered Society of Physiotherapy. Our occupational therapists are also state registered and members of the Royal College of OTs. We are also very fortunate to have a specialist speech and language therapist too.

We do not accept patients for treatment on the NHS. Our physiotherapists provide a home visit physiotherapy service for private patients only.

Seeing one of our therapists ensures you are seen quickly with no need to wait. It means you optimise your recovery from illness or surgery. Your appointment is arranged to fit in with your commitments and family life. We can offer appointments in the evenings, throughout the day and at the weekend.

All the therapists have been qualified at least 15 years. So you will be seeing an experienced therapist with expert skills, not a newly qualified graduate.

We are a specialist service so do have high demand. We would aim to offer you an appointment within a week.

Yes, your therapist will follow you through to the end of your treatment. When intensive therapy is needed it may be necessary to involve another therapist.

We can give you an indication of the number of sessions you will require after your assessment. It does depend on many factors; the condition you have and how long you have been experiencing your problems. A person wanting advice on what they can and cannot do will only require one or two sessions. Someone who has had surgery and a hospital stay will require rehabilitation over a longer period. Therefore, they may need six sessions or more. We also offer long term treatment plans for people with more complex needs. This would be discussed on an individual basis.

No, you do not need to pay on the day. An invoice is sent to your home or to your email address at the end of each month. You can then pay by cash, cheque or via BACS. We request payment is made within 14 days to avoid additional administration charges.

The cost is the main disadvantage of seeing a private physiotherapist compared to the NHS is that you have to pay to see them. The cost varies depending where you live; London being the most expensive and places like Glasgow or Belfast being cheaper. The average price in the UK per hour to be seen in a clinic is £75.07 For a 30 minute session in a clinic. The average price is £52.81p. We provide a home visit service only seeing you in the comfort and privacy of your own home. These appointments are all an hour an hour initial and an hour follow up.  The price we quote is dependent on where you live in Essex.  Our price includes our full travel costs and the professionals time in your own home. If you are seen for an hour, you will be charged for the hour if you were seen for an hour and a half or two hours the change of the price will be accordingly so you will be charged for one hour and 30 minutes of the professionals time or two hours of the professionals time we are happy to accommodate if you have more than one problem and we can spend longer than the hour, please do indicate this at the time of booking.

Charges are applicable if:

  • A report is needed for another professional body or for an insurance company.
  • A clinical telephone call is needed that takes up the therapist’s clinical time. Hourly rate is charged.

We are recognised by all the major insurance companies and private medical insurers such as Simply Health, Aviva, Axa PPP, WPA, Cigna, The Exeter and Vitality. Invoices are sent directly to the insurer if required. Authorisation from your insurer is required prior to treatment.