Warranties

Suzanne Maddison Physiotherapy practice is regulated and approved by the Health professional council and accredited by the Chartered Society of Physiotherapy.

Privacy

Personnel information supplied to is not shared with any third parties. All medical information is treated in the strictest of coincidence.

Access to medical records

Suzanne Maddison Physiotherpy practice agree to supply photocopies of records to you or a third-party subject to the request in writing with your full signature. There will be an administration charge of £40.00 for this service. We are registered under the data protection Act.

Treatment

Bookings for treatment can be made over the telephone 07958 408825 or by email. Appointments are always subject to availability.

Cancellation of an appointment must be made not less than 24 hours of appointment as you will be liable for 100% appointment cost. If the unlikely event of us cancelling your appointment for example a member of staff sick, an alternate appointment will be arranged.

The patient cannot transfer treatments to another person.

Treatment fees are reviewed on a yearly basis and may be increased by Suzanne Maddison Physiotherapy practice at any time. Current patients will receive one month’s notice prior to any increase.

Late Payments

All invoices should be settled immediately on receipt. An administration charge may be added to any further correspondence relating to collection of the monies due. If subsequent overdue invoices or letters are not settled we will seek reimbursement via a debt recovery service.

Discharge reports

As a matter of good practice your physiotherapist may send a discharge report to your GP or consultant. Please inform your physiotherapist if you do not wish them to do this.